Returns Policy
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- Return Policy
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You may return a product for a refund or store credit within 30 days of the order shipment date provided to you by email. We hope you love what you’ve ordered, but if there’s an issue or you’re not 100% satisfied, call +1 909-217-7149 or email help@westcoastshaving.com. For health safety reasons, underwear, swimwear, and body jewelry cannot be returned.
- If we shipped you the wrong product, or it arrived defective or damaged
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We're sorry! We will send a replacement or refund your purchase, provided the returned item(s) are received back in their original packaging and condition. If the reason is due to our error, you will not be responsible for return shipping costs.
- If you ordered the wrong item, wrong size, or simply changed your mind
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We will refund your purchase, provided the returned item(s) are received back in their original packaging, in "as-new" condition, and do not appear washed, worn, or stained. You will be responsible for shipping the item(s) back to us. When you return an item, you will be issued a refund to your original payment method for the price paid, or an email gift certificate if preferred. You will not receive a refund for your return until we receive your returned item. Once the item is received please allow 3-5 business days for processing, and an email will be sent with your credit amount.
- Return Instructions
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If you have your order number, you can easily use our return form below. Fill out the fields on the return form we will need to know what item you are returning and why. If it is an exchange, please include the new SKU and size if applicable. All exchanges will ship to the previous address on file unless otherwise noted. Pack your return securely, in the original package if possible, and include the completed return form. You are responsible for the return postage, please use whatever method works best for you. We are not responsible for lost or stolen packages and do not reimburse for the original or return postage.
- Return Address
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WestCoastShaving.com Returns
150 E. Grove St.
Floor 3
Dunmore, PA 18510 - Return Form